What we do, and what remains the temple’s

What is provided

A register for a temple or trust that records donations and receipts, seva and pooja bookings, kitchen stock and preparations, festival plans, devotee messages where consented, and the accounts that follow from those entries.

Along with the register, every plan includes setup at the temple office, entry of the temple’s own donation heads, seva names and receipt format, and training for the staff who will use it.

The register offers planning suggestions, such as expected footfall or prasadam quantities. These are suggestions drawn from past entries and the calendar. The temple office decides, and can override any suggestion.

What is not provided

• We do not give tax, legal or audit advice. Receipts and statements follow the trust’s own registration and the rules that apply to it
• We do not decide matters of ritual, tradition, muhurtam or priestly practice; those are entirely the temple’s
• We do not hold, collect on our own account, or disburse temple funds
• We do not solicit donations from devotees, and we do not use devotee details for our own purposes
• We do not represent the trust before any authority

Donations and funds

Online donations are processed by licensed payment partners and settle into the bank account the trust names. We never hold temple funds and have no ability to withdraw from the trust account.

Payment partners charge their own fees on online collections. Those charges belong to the partner, are shown separately on the settlement report, and are not ours.

Counter cash stays in the temple’s custody at all times. The register records what the counter entered; the counting, custody and banking of cash remain the temple’s responsibility.

What the temple takes care of

• Entering true and complete particulars, since the register records what the staff enter
• Keeping each staff login to the person it belongs to, and telling us when a person leaves
• Taking devotee consent before messages are sent in the temple’s name
• Deciding its own donation heads, seva names, receipt wording and numbering
• Its own statutory filings, audits and tax matters
• A working internet connection and a printer where printed receipts are required

The records belong to the temple

Everything entered into the register belongs to the temple or trust. We hold it on the temple’s behalf and act on the temple’s instructions.

The temple can export its registers, ledgers, donor records and statements at any time, including after the arrangement ends. We do not withhold a temple’s own records.

Fees and billing

Fees are a flat figure for the plan chosen, billed in advance for the period agreed. No share or percentage of donations is taken, and the fee does not change because a festival was busy.

Where a trust adds institutions beyond the number in its plan, the additional institutions are quoted before they are added, and are billed only from the date they are opened.

Taxes that apply are added to the fee as required. Nothing is charged for setup visits or staff training within the agreed scope.

Availability and support

We aim to keep the register available at all times, and we treat festival days as the days when availability matters most. Planned maintenance is scheduled away from festival dates the temple has entered.

Counter entries continue to work when the connection to the temple drops, and move up when the line returns. Receipts continue to be issued and numbered in the meantime.

Support reaches the temple office through the contact it gives us. On festival days registered in the calendar, support begins with the first aarti.

Limits of responsibility

The register records and reports what is entered. It cannot verify that an entry is true, that cash counted matches cash received, or that a devotee’s particulars were taken correctly.

Forecasts and planning suggestions are estimates based on past entries. Crowds, weather and local circumstances do not follow estimates, and the temple’s own judgement comes first.

Our responsibility in connection with the service is limited to the fees paid for the period in which the matter arose. We are not responsible for the temple’s own decisions, for ritual matters, or for the acts of payment partners and messaging networks.

Ending the arrangement

A temple may stop using the register at the end of its billed period by telling us in writing. Export of all records is arranged before access closes.

We may end the arrangement only for serious reasons, such as use of the register for something other than the temple’s own affairs, or non-payment after reminders. In either case, the temple is given time and help to export its records first.

Changes to these terms

If these terms change in a way that affects a temple already using the register, the temple office is told before the change takes effect, and the change does not apply to a period already billed.

Governing law

These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the courts having authority over the place where our registered office is situated.