Consent recorded, not assumed
The devotee says yes at the counter or while booking, and that yes is stored with the date and the channel. No consent, no message.
- Consent with date and channel
- Separate consent per channel
- No message without it
Devotee connect
A message from the temple, not from a marketing list
Festival dates, darshan timings and booking confirmations go to devotees who asked to be told, in the language they chose, and stop the moment they say so.
- Consent firstOnly devotees who asked are written to
- Their languageHindi, Marathi or English per devotee
- Two channelsWhatsApp and SMS
- One wordStop messages at any time
What the temple sends, and what it never sends
A devotee list is not a marketing database. It is a list of people who trusted the temple with a phone number.
Language chosen by the devotee
Each devotee carries their own language. The same festival notice goes out in Hindi to one family and Marathi to the next, from one action by the office.
- Per-devotee language
- One notice, three languages
- Devanagari in the message itself
Messages worth receiving
Booking confirmations, receipt numbers, darshan timings, festival dates and changes in timings. Nothing that asks for money without the devotee asking first.
- Booking and receipt confirmations
- Festival dates and darshan timings
- Timing changes and closures
Stopping is one word away
A devotee can stop messages by replying, by telling the counter, or by a link in the message. The stop is recorded against their number permanently.
- Reply, counter or link
- Recorded against the number
- No re-adding without fresh consent
Groups the office actually uses
Regular seva takers, annadanam donors, volunteers, the festival committee. Groups formed from the register, not from guesswork.
- Groups from register entries
- Volunteer and committee lists
- Count shown before sending
A record of what went out
Every message is kept with the time, the group, the language and the number of devotees it reached, so the office can answer for it.
- Sent log with counts
- Delivery status
- Who in the office sent it
How a festival notice goes out
- The office writes it onceThe notice is written once in the temple’s own words, with the dates and the timings.
- The languages are filledThe same notice is prepared in Hindi, Marathi and English so each devotee reads their own.
- The group is chosenAll consenting devotees, or regular seva takers, or the volunteers. The count is shown before sending.
- It goes outWhatsApp first, SMS where WhatsApp is not available, with a delivery status against each number.
- It is kept on recordThe message, the time, the group and the counts stay on record for the office and the trustees.
What this is not
Said plainly, because devotee trust is easy to lose and hard to earn back.
- Not a marketing tool and not a donation chase
- Devotee numbers are never sold, shared or rented
- No messages to devotees who did not consent
- No messages at hours the office would not telephone
- Nothing sent in the temple’s name without the office doing it
A devotee who gave a phone number at the counter gave it to the temple, and to nobody else. That is the whole rule.On devotee details
Devotee connect
The temple speaks to devotees in their own language
Only devotees who asked to be told are written to. Messages go out in the language each devotee chose, and stop the moment they say so.
Festival invitationSent to 4,200 devoteesHindi
श्री मंदिर ट्रस्ट कार्तिक पूर्णिमा - शुक्रवार, 14 नवंबर दर्शन: प्रातः 4:30 से रात्रि 9:30 महाअभिषेक: प्रातः 5:15 अन्नदान: दोपहर 12 से 3 दूसरा द्वार सायं 5:45 से खुलेगा। सेवा बुकिंग कार्यालय में या मंदिर की वेबसाइट पर।
WhatsApp and SMS Consent on record · stop anytime
Seva booking confirmationSent the moment the booking is madeMarathi
नमस्कार श्री. देशमुख, आपली अभिषेक सेवा नोंदवली आहे. दिनांक: रविवार, 9 नोव्हेंबर वेळ: सकाळी 7:00 पावती क्रमांक: SV-10428 रक्कम: ₹1,100 (जमा) कृपया 15 मिनिटे आधी कार्यालयात पावती दाखवा.
WhatsApp and SMS Receipt number on the message
Read the pages next to this one
Onboarding is done with you, not sent to you
Go live with your own sevas and donation heads already in place
We set Prasadom up at your temple office and train the staff who will use it: the counter clerk, the accountant and the kitchen in-charge, on their own desks.
On-site setup and staff training are included in every plan. No share of donations, ever.
- A call with your officeWe note your sevas, donation heads and the registers you keep today.
- Setup and training on siteConfigured at your counter, in Hindi, Marathi or English.
- Run both for a monthOld receipt books continue alongside until your trustees are satisfied.